Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Morra (“Morra”, “we”, “us”, “our”).

Morra operates this website, www.shopmorra.com, including all related information, content, features, tools, products and services (collectively, the “Services”) to provide you with an online shopping experience.

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to sell our products to you.

These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services. By visiting, browsing, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use the Services.

SECTION 1 – ELIGIBILITY & ACCOUNT INFORMATION

By using our Services, you confirm that you are at least 18 years old or the age of majority in your place of residence.

You may be required to provide personal information when placing an order, including your name, email address, billing and shipping details. You confirm that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of any account credentials and for all activity conducted under your account.

SECTION 2 – PRODUCTS & INFORMATION

We make reasonable efforts to display product descriptions and images as accurately as possible. However, colours and appearance may vary depending on your device or screen settings.

Our products are cosmetic wellness devices designed to support general wellbeing and skincare routines. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.

An order is not confirmed until payment has been successfully processed and you receive an order confirmation email. Once confirmed, orders cannot always be amended or cancelled.

If we need to cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.

All purchases are subject to our Returns & Refunds Policy.

Orders are for personal use only and not for resale or commercial distribution.

SECTION 4 – PRICING & PAYMENT

All prices are listed in GBP (£) unless stated otherwise and include VAT where applicable. Shipping fees and any applicable charges are displayed at checkout.

Prices and promotions may change at any time. The price charged will be the price shown at the time of purchase.

You agree to provide valid and authorised payment details. By submitting payment information, you confirm you are authorised to use the selected payment method.

SECTION 5 – SHIPPING & DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing, or events outside our control.

Risk of loss passes to you upon delivery to the carrier.

Full shipping details are available in our Shipping Policy.

SECTION 6 – RETURNS & REFUNDS

Returns and refunds are governed exclusively by our Returns & Refunds Policy.

Nothing in these Terms affects your statutory consumer rights under UK law.

SECTION 7 – INTELLECTUAL PROPERTY

All content on the Services, including text, images, graphics, logos, videos, and designs, is owned by or licensed to Morra and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, or exploit any content without prior written consent.

“Morra” and related branding are trademarks of Morra.

SECTION 8 – THIRD-PARTY LINKS & TOOLS

Our Services may include links to third-party websites or tools. We are not responsible for the content, accuracy, or practices of third parties.

Use of third-party services is at your own risk and subject to their terms.

SECTION 9 – SHOPIFY PLATFORM

Our store is hosted on Shopify Inc. Purchases made through our website are transactions between you and Morra.

Shopify is not responsible for any aspect of the sale, including products, delivery, or refunds.

SECTION 10 – PRIVACY

Your personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws, including GDPR.

SECTION 11 – FEEDBACK & USER CONTENT

If you submit feedback, reviews, or other content, you grant us a non-exclusive, royalty-free right to use that content for business purposes, including marketing.

You confirm that any feedback submitted is truthful and does not infringe third-party rights.

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions relating to product information, pricing, or availability at any time.

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to infringe rights, transmit harmful material, misrepresent information, or interfere with site functionality.

We reserve the right to restrict or terminate access if these Terms are violated.

SECTION 14 – TERMINATION

We may suspend or terminate access to the Services at our discretion. Obligations incurred prior to termination remain enforceable.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available” without warranties except as required by UK law.

Nothing in these Terms limits your statutory consumer rights.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Morra shall not be liable for indirect or consequential losses arising from use of the Services or products.

This does not exclude liability where prohibited by law.

SECTION 17 – INDEMNITY

You agree to indemnify Morra against claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions shall remain in effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with referenced policies, constitute the entire agreement between you and Morra.

SECTION 20 – GOVERNING LAW

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.